Voipography Hosted Predictive Dialer.

05-hosted-servicesWe have now designed The Hosted Predictive Dialer with a unique algorithm that works to determine outbound call flow at different times of the day. Our system analyses the number of agents on duty at a specific time of day and then it analyze the calls volume made to clients or customers at any given point in the day. By doing this the Dialer will also allocate the call to the right agent.

By having this information, at a particular call center, the Dialer sets a pace for outbound calls to ensure optimal results which ensures the agents or representatives to enjoy the best possible telephonic experience.