Features

Free Signup

You can startup with a free trial in few seconds without any hassle and bank card details.

Quick Deployment of cloud dialer

You can quickly dial after instant deployment, will be logged in automatically and receive login details via Emails and SMS.

  • Lead filtering
  • Leads recycle
  • Upload and download of customer lists
  • Internal DNC and blacklist
  • Leads timezone restrictions
  • Listen-in, barge-in
  • Force log-out
  • Reports and analytics
  • Full call recordings or on-demand
  • Multi-group, multi-campaign assignments
  • * Protection against SIP brute force attacks * Protection against HTTP DOS or brute force attacks * Web application firewall
  • Multi-lead list per campaign
  • Campaign defined scripts
  • Custom caller ID - campaign specific
  • Custom call statuses and call dispositions
  • Hotkeys for quick hangup and call dispositions
  • 24 hour communication can help to increase your productivity without additional staff and phone operators
  • Skill-rating based agent priority routing
  • Support remote and mobile workers
  • Filter leads (dynamically exclude numbers from lists)
  • Campaign Management

Administrative Features

  • Listen-in, barge-in
  • Real-time Dashboard
  • Force log-out
  • Reports and analytics
  • Full call recordings or on-demand
  • Multi-group, multi-campaign assignments
  • Multi-lead list per campaign
  • Campaign defined scripts
  • * Protection against SIP brute force attacks * Protection against HTTP DOS or brute force attacks * Web application firewall
  • Skill-rating based agent priority routing
  • Custom call statuses and call dispositions
  • Hotkeys for quick hangup and call dispositions
  • Support remote and mobile workers
  • Custom caller ID - campaign specific
  • Filter leads (dynamically exclude numbers from lists)
  • Campaign Management
  • 24 hour communication can help to increase your productivity without additional staff and phone operators

Compliance

Other IVR features * US, UK and Australia telemarketing compliance * Drop timer with safe-harbor message for FTC compliance Call recording, Conference calls, Voicemail, Voicemail-to-Email functionality IVR (auto announcements), Ring groups, Time conditions call routing, Call parking,Call detail record (CDR) report, Call queues ,Internal Call Transfers (Extension to Extension & External)

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Security

System are protected with state of the art customized firewall to protect customers
No Data leakage
Specific location accessibility

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