IVR (interactive voice responder or Virtual Receptionist), a telephony in which client uses a touch-tone telephone to interact with a database to acquire information from or enter data into the database. IVR technology does not require human interaction over the telephone as the user’s interaction with the database is predetermined by what the IVR system will allow the user access to. This enables the Virtual PBX phone system to automatically interact all incoming callers. A personalized welcome message greetings to every caller and an automated attendant provides immediate information or call redirection by utilizing the system’s extension are the main features.
By Utilizing the Virtual PBX phone system with IVR technology into your company, you will save wasted time and money with the potential to increase your Profits.
- 24 hour communication can help to increase your company’s profit margin
- No need for additional staff and phone operators.
- Callers come to rely on your system’s dependability and valuable information.